Public offer

An individual applying the special tax regime “Tax on Professional Income” (NPD), Vadim Vyacheslavovich Sorokin, TIN 482608989640, Moscow, Russian Federation (hereinafter — Provider), acting on the basis of the legislation of the Russian Federation and Federal Law No. 422-FZ, addresses this public offer (hereinafter — Agreement) to any legally capable individual or legal entity (hereinafter — Customer).

This document is a public offer in accordance with Article 437 of the Civil Code of the Russian Federation.

Acceptance of the Offer is deemed to be the Customer’s payment for the Services on the website https://trustengineai.com and/or submission of the order form. Acceptance is made in accordance with Article 438 of the Civil Code and means the Customer’s full and unconditional agreement with the terms of the Agreement.

1. Subject matter of the agreement

1.1. The Provider undertakes to provide the Customer with information and consulting services for the automated analysis of business hypotheses using artificial intelligence algorithms (hereinafter — Services), and the Customer undertakes to pay for the Services.

1.2. The result of the Services is an analytical report in PDF format (hereinafter — Report), sent to the Customer’s email address and/or made available in the personal account.

1.3. Services are provided remotely using the Internet.

1.4. The commencement of the Service is the moment the Customer launches the analysis.

1.5. The Service is deemed rendered at the moment the Report is sent to the Customer and/or access is granted. From that moment, the Provider’s obligations are deemed duly fulfilled (Article 309 of the Civil Code).

2. Features and limitation of liability

2.1. Services are exclusively informational and advisory in nature and do not constitute investment advice, financial counsel, or a guarantee of specific results.

2.2. The Report is generated using artificial intelligence technologies of a probabilistic nature. The Provider does not guarantee absolute accuracy, completeness, or applicability of the results.

2.3. The Report does not guarantee profits or the achievement of specific business metrics.

2.4. The Provider is not liable for decisions made by the Customer based on the Report, except as expressly provided by Russian law (Article 401 of the Civil Code).

2.5. The Provider’s liability is limited to the amount actually paid by the Customer for the relevant Service.

3. Service provision and payment procedure

3.1. The cost of Services is specified on the website trustengineai.com.

3.2. Payment is made on a 100% prepayment basis, including through payment services (including Robokassa and other available methods).

3.3. The moment of payment is considered the moment of conclusion of the Agreement.

3.4. A Customer who is an individual may withdraw from the Agreement in accordance with Article 32 of the Law of the Russian Federation No. 2300-1 and Article 782 of the Civil Code, subject to reimbursement of the Provider’s actual costs incurred.

3.5. After the Service has been rendered (the Report has been generated and sent and/or access has been granted), a refund is only possible if proven technical defects are present that prevent the use of the Report.

3.6. Actual costs include, without limitation, data processing costs, computational resource usage, and Report generation.

4. Prohibition of abuse of rights and payment dispute procedure

4.1. The parties undertake to act in good faith (Article 1 of the Civil Code). In accordance with Article 10 of the Civil Code, abuse of rights is not permitted, including filing refund claims or initiating payment dispute procedures in the absence of grounds provided by law or the Agreement.

4.2. Prior to filing a chargeback request with the bank, the Customer undertakes to submit a claim to the Provider.

4.3. The Provider is entitled to provide the bank or payment system with evidence of proper service delivery, including information on the launch of analysis, generation and delivery of the Report, provision of access, correspondence, and technical data.

4.4. An unjustified payment dispute does not relieve the Customer of the obligation to pay for the Services rendered.

5. Intellectual property

5.1. Exclusive rights to the Report, analysis methodology, structure, text, and graphic elements belong to the Provider in accordance with Part IV of the Civil Code of the Russian Federation.

5.2. The Customer is granted a non-exclusive right to use the Report:

• —for personal purposes;
• —for internal business purposes;
• —for internal purposes of a group of persons within the same corporate structure.

5.3. Without the Provider’s written consent, it is prohibited to:

• —publicly post the Report in full or in part;
• —publish in media;
• —transfer to third parties outside the corporate structure;
• —sell, reproduce, or commercially distribute.

5.4. Analysis, decompilation, modification, extraction of methodology, or any other reverse engineering of the results of the Services is prohibited.

5.5. Use of the Report and its elements for training or development of artificial intelligence systems without the Provider’s written consent is prohibited.

5.6. In case of violation of this section:

• —an individual shall pay a penalty of 150,000 rubles per each violation;
• —a legal entity or individual entrepreneur — 500,000 rubles per each violation.

5.7. Payment of the penalty does not release from the obligation to cease the violation and compensate for losses exceeding the penalty amount (Article 394 of the Civil Code).

5.8. The Provider is entitled to seek a court injunction against the use of the Report (Article 1252 of the Civil Code).

6. Age restrictions

The Service is intended for persons over 18 years of age.

7. Dispute resolution

7.1. A pre-trial claims procedure is mandatory. Claims are submitted to hello@trustengineai.com.

7.2. The review period for claims is 10 business days.

7.3. Consumer disputes are resolved in accordance with the procedure and jurisdiction established by the legislation of the Russian Federation.

8. Applicable law

The Agreement is governed by the law of the Russian Federation.

9. Provider details

Vadim Vyacheslavovich Sorokin

Self-employed (NPD)

TIN: 482608989640

Moscow, Russian Federation

Email: hello@trustengineai.com